customer service advisor Review

my role is to help customers at first point of contact on the phone and direct customers to the correct area if needs be.

i have learnt lots since starting as this was a career change for me

i enjoy learning new things so doing this programme has been a good way to stay focused in the job role

it is ran great apart from mentor changes and covid 19 disruptions

the support is great and we get time to complete the work needed in the office

lots of support. emails, monthly catch ups and work being marked

i believe it helps as the things i learn about i am able to proactively put it into practice in my role

yes lots of events. community days, charity days, team nights out. centre parties

Yes

by far the best company i have worked for in my career. very people focused and supportive of the person and not just about the job role

be your self and confident. show off your talents and make the interviewer know your capable of completing the role. Be open minded and ask questions