Assistant Tax Manager Review

I am the Assistant Manager in the Tax Team of 30 individuals, who are separated in to sub teams. I currently manage 2 of the sub teams - 8 staff members in total. This involves allocating their daily work, managing absences/sicknesses etc, as well as working with the other managers to prepare communication schedules to clients and improve processes.

The main thing I have gained from the ILM program is confidence in my ability to manage and lead. Also the awareness of others behaviours, feelings and reactions to change and how you cannot use a blanket, one size fits all, approach to manage a team of individuals.

I enjoy the group lessons we have, tracking my progress and the catch ups with my tutor however working through the workbooks can feel repetitive.

I can clearly see via bud where I am at and where I need to be. My tutor looks to allocate me tasks/topics that are relevant to my current work-life which helps massively with practical experience and collating evidence.

I am able to attend all ILM lessons/study sessions and I am able to set aside time to complete ILM work however I do not think managers take the course as much of a priority as our client-facing workload, perhaps rightly so, which does mean I can fall behind in busy work periods.

My tutor is brilliant. She is easy to reach if I need assistance and takes the time to explain things thoroughly and relate theory's to real life.

As mentioned above, my tutor takes the time to relate theory's to my role where she can. This helps my wider understanding as part of my course but also helps me in day-to-day life managing to use techniques I would not have previously thought of.

Before I was assistant manager, I was part of the engagement team which involved organising events and charity days etc. I let go of this responsibility as my workload increased managing two teams of two brands, however, I still actively volunteer to assist when extra hands are needed.

Yes

Supportive, friendly and encouraging.

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