1. Please give an overview of your role and what this involves on a day-to-day basis:

I am on the computer all day dealing with customer queries and doing general administrative tasks

10/10

2. Have you learnt any new skills or developed existing skills?

I have further developed my time keeping skills as well as learning how to order tasks in order of how important they are.

10/10

3. To what extent do you enjoy your programme?

I very much enjoy my programme

10/10

4. How well organised/structured is your programme?

I have a very organised program and know what needs to be done by what date.

10/10

5. How much support do you receive from your employer?

I receive as much support as I need , I know my employer will always be there to answer any questions and help if I need it.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive lots of support from my tutor and she always helps me understand everything and always answers my questions.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My qualification helps me get a better understanding of what different company’s are like and the different ways to perform simple tasks.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No

8/10

9a. Would you recommend JBW Group to a friend?

Yes

9b. Why?

Because they always make me feel welcome and are always helping me better myself and develop on my good qualities.

10. What tips or advice would you give to others applying to JBW Group?

To be confident and make sure you are punctual and friendly and you will get along with everybody.

Customer care apprentice Review

Rating

Details

Bar Associate