Parts Advisor Review

Taking customer inquiries, calls relating to any parts they require for their vehicle, whether it be a retail or trade customer, I will advise on what part they may need. I will be buying in parts for our workshop on-site ready for any services or repairs to the vehicles we book in. I will look at the diary of what vehicles are booked into the workshop over the next couple of days, then locate and purchase what parts might be needed for the repair or service.

I have learnt a great deal of skills while working here, I have advanced my confidence with communicating and liaising with customers. This has happened by answering customer calls and inquiries, face-to-face customers who are interested in any accessories for their car, or need a certain part for their vehicle to be fixed. As well as gaining skills relating to my role at the parts department, learning about different parts on the vehicles we have and where they are located.

I feel that the Learning Skills Partnership my apprenticeship programme was significantly pointless and boring also gave me little information which related to my role. I would've much preferred to spend my time concentrating on my work here, instead of gaining an apprenticeship. However regardless to the apprenticeship company, I highly enjoy working here at Vertu Motor's. My team I work with is great as well as the company itself is an enjoyable place to work.

The programme is not very interesting or exciting all things considered. The training, studying and tasks given was a complete waste of my time. The mentors continued to give any help if needed and were helpful if you need any assistance.

I was given lots of support from my employer, all my colleagues and team always offer help and are happy to aid me in any tasks and are always there if I have any questions.

I have had multiple different tutors due to either them leaving the training provider or simply changing tutor. I was always given support by my tutor if I had any questions, they always guided me in the direction that I needed to be with working towards my apprenticeship. However I did not enjoy working with my training provider, very boring.

Very little of what I have learnt with Learning Skills Partnership has helped me in my day-to-day role. There is nothing that I have learnt at Learning Skills Partnership which has been put into practice at work. I feel that the training I received from Learning Skills Partnership does not increase my knowledge about the industry and job role I work in.

There are no social activities I participate in at work. I do participate in lots of social activities outside of work however.

Yes

Vertu Motors is a great company to work for, all of team members are always happy to help you out and will answer any questions if you have any. Highly recommended to anyone who is looking for a role in this industry.

Make yourself stand-out and ensure you practice your interview and questions to ensure you receive the role you want. It is a great experience to work for the company and will continue to do so as long as possible.