Administrator Review

I provide office support for many of the departments in the office. I organise files, keep records up to date and make sure all databases are correct.

I have learnt how to have more effective written communication and how to adapt this style of communication to different people and other departments.

I enjoy working for Kier as it has given me a lot of challenges and new skills. I have also enjoyed learning about the business and learning about other areas of work and how they also operate and function.

My programme is organised due to scheduling once a week to work on my apprenticeship coursework and also now having set meetings every 4 weeks with my tutor. I also have set days of the month for tasks and work to be completed. However when i started the programme with my training provider it was not very well organised as there was a lot of unknown from my training provider and it wasn't clear until recently what/how my course was supposed to be completed.

At Kier, my line managers and all the staff and colleagues are extremely supportive and friendly. Many have helped me with my coursework by helping me understand the different job roles and functions that they all have and they all offer extra support if i need it and are all willing to help.

At the start of my qualification i had minimal support and understanding from my training provider, as there was a lot of unknown from my first two tutors as to what work i should be doing and how the qualification worked and also what coursework i needed to provide to make sure that I did the best i could. I have had 3 tutors during my apprenticeship, since I have worked with my third tutor she has helped me catch up to where i am supposed to be on my course and is helping me at the end of my qualification and providing a lot of support and guidance.

My qualification has helped me understand more about the wider business and how the other regions and divisions of Kier work, from researching and writing about Kier Group in my coursework, not just about the division and region that i work for. It has also helped me understand the different procedures and operations carried out by others.

At Kier, there is a lot of charity work that goes on for raising money and awareness. Kier also sends out updates on upcoming events and is also happy for anyone to join and be involved.

Yes

Kier is a very supportive company and has helped me gain a lot of knowledge and many new skills. It has also helped me build up my confidence and helped me push myself into new challenges and tasks.

My advice would be to do research about Kier before having an interview as the company is split into many different division, therefore make sure you have a good understand of Kier and the correct information about which area you are applying for. Also to be confident and to also be willing to help others and to be supportive of all.