Level 2 customer service Review

by Realise

Best Apprenticeship Employer

Rating

8.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role is to ensure customer inquiries are dealt with and to try and ensure that the customer leave satisfied with the service they have

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes

    8/10
  • 3. To what extent do you enjoy your programme?

    • I do enjoy my apprenticeship

    8/10
  • 4. How well organised/structured is your programme?

    • the programme is structured pretty well

    8/10
  • 5. How much support do you receive from your employer?

    • alot

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • alot

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • abit

    6/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 6/10
  • 9a. Would you recommend Realise to a friend?

    • Yes

  • 9b. Why?

    • They are a good provider

  • 10. What tips or advice would you give to others applying to Realise?

    • apply for the role that you want

Details

Level 2 Apprenticeship

Information Technology

Sheffield

July 2020

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