Sales Supervisor Review

Sales Supervisor - ensuring customer service is met to the highest standards, following up quotes and making sure my team is also doing so. I look into our margin and daily sales figures and see where we can improve to create more profit within the branch.

I have learnt a lot about the plumbing industry considering I had no experience. I have also been taught more on a business level of what we can do to improve margin and profit. My knowledge in customer service has broadened due to the variety of different customers we get. I have learned how to manage people more.

The programme was informative but very TP based. It would have been nice to learn more about my own company (BSS) as we work slightly differently when it comes to certain aspects such as cross selling etc.

It was very organised, we had plenty of notice for workshops and our mentors and workshop facilitators were very approachable and would always email us ahead of meetings to confirm everything.

I had a lot of support throughout my whole apprenticeship. I was able to approach my branch manager, regional director and operations manager with any queries I had.

There was a lot of support from mentors and workshop facilitators. If we needed them, we could always drop them an email and they would reply as quickly as they could.

As my apprenticeship was based on customers, I felt it has helped a lot. This is due to being very customer service based so could incorporate what I learnt throughout the apprenticeship into everyday worklife.

There can be several events from conferences, a work night out or work events. Sports events are usually planned between colleagues but for charity, the company do create some events to raise money.

Yes

They look after you. The benefits you get from working for TP is also good.

Be yourself, everyone is approachable so remain relaxed. During interview, think about your answers but not too hard.