Registered manager/Director Review

I am the registered manager of a 19 bedded care home, this involves overseeing, planning, auditing, the care of 19 residents. The employment, supervision and management of 21 staff, care, housekeeping, handyman and catering staff. Keeping up to date with legislation and compliance issues of the Local Authority CQC, Social Services, Health and Safety, Food hygiene, HR. The business, financial side of the company.

I have both learned new skills and consolidated existing ones which has given me renewed confidence.

I have enjoyed the way the programme was delivered using IT, together with having regular phone calls from my tutor. Unfortunately due to Covid-19, I have never got to meet my tutor, but do feel that she knew me well, making the debates about the units, good, helpful and thorough.

I started the programme with another provider who had their licence withdrawn so when I transferred to the current programme provider I had just 7 months left having done very little of the programme up to that point. So the new provider supported me through nearly the entire programme in a very short time.

This question does not fit as I am the Director of the company as well as the registered manager.

A lot of support was given as I chose to take time off work to complete units so I would complete the programme quicker thus my tutor had to be available through these periods on a regular bases which she was

I feel the successful completion of this qualification to be really important to me in carrying out the role that I do.

very limited

Yes

I found them to be a very professional organisation, who normally used IT well, but in the light of Covid-19 it worked really well.

I would firmly recommend this company to others.