Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I’m retail assistant so this can be anything to checkout, stock and onlines.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I’ve learnt how to do with customers better.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy the programme a lot for someone who hasn’t been in the business for long. It helps me get understanding of the retail industry.

    10/10

  • 4. How well organised/structured is your programme?
  • It’s very organised and structured.

    10/10

  • 5. How much support do you receive from your employer?
  • They always give me support and help as much as they can.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • They always tell me how to get the maximum grade.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It gives me a better understanding about my role in the business.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • There is social activities for example at Christmas.

    10/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • Great way to start for people at my age. Very friendly staff.


  • 10. What tips or advice would you give to others applying to Iceland?
  • Make sure you work hard and enjoy working because it is not nice when you don’t like working somewhere.


Details

Level 2 Apprenticeship

Customer Service

Tonbridge

January 2021


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