Apprenticeship Review

by Iceland

Rating

7.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role if very involved has a lot of interaction and needs good time management and god people skills

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes I have I have learnt things like cashing up, how to manage a team better etc.

    8/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoyed this program it gives me the chance to develop and learn

    8/10
  • 4. How well organised/structured is your programme?

    • It is very well organised with remote meetings scheduled every month to make sure I am doing okay

    9/10
  • 5. How much support do you receive from your employer?

    • I receive a fair amount but being in a large store the managers are busy a lot

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My trainer is always there to support me if I need him weather it be by text call or email he always responds

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I feel it really helps me because I can ask my trainer if I feel I need advise on something I maybe doing wrong

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • No there isn’t not at the minute

    6/10
  • 9a. Would you recommend Iceland to a friend?

    • Yes

  • 9b. Why?

    • Because it is a company that looks after their colleagues

  • 10. What tips or advice would you give to others applying to Iceland?

    • Be ready for a fast paced place of work with lots of lovely people

Details

Level 2 Apprenticeship

Customer Service

Maidstone

January 2021

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