Operational Senior Administrator Review

My job role now is as part of a central finance team, I have 12 City Plumbing branches that I am responsible for. I have to make sure that invoices from suppliers match , that the branches are processing their goods in accurately, stock levels are correct, chasing suppliers for credits due. I am in communication with my branches and if they have any issues or concerns with stock, suppliers, with anything to do with their finances that could affect their branch, then I am the person they can turn to .

This apprenticeship has brought me skills far greater than I would have envisaged and confidence to improve myself . I have now had promotion to a job role with many more responsibilities .

I thought soon after I started that the programme was not going to stretch my capabilities enough but with the help of my facilitator and mentor, we geared it to make sure that it did, it was made personnel to me.

I was fortunate to have the same facilitator and mentor throughout the programme, this helped a lot and I felt supported. I also attended the support meetings which gave me the time to keep my work up to date, not always possible in the workplace. My manager was supportive in giving me time off the floor to study. The last 3 months the workshops took place via google hangout because of Covid, I am pleased I had the majority of them face to face in a classroom.

Once my Manager understood that this apprenticeship workload was to happen in work time he was very good, I do not think he realised at the beginning and had expected me to do the work in my own time. My mentor was fantastic in explaining to him this was not the case. He would always set time aside to go through with me how my workshops were going.

My Mentor could not be faulted , was there every step of the way. My facilitator made every workshop interesting and I always came away with recharged batteries.

The English and Maths I found very daunting prospects to take on board, having been away from the classroom for many years. But this has been a big achievement to me to pass these exams and to make me believe in myself more. I have now had promotion in the workplace , which I am sure the skills I learnt on this programme have helped me to achieve.

Now work from home.

Yes

I have developed over the 13 years since I was employed by the group and given opportunities. I think the training when I joined the company, it was PTS then, was better , I had a trainer come into the branch for 3 days to train me. There are opportunities within the group to develop.

Find out about the whole group, as a company every aspect is covered in the construction business. One side of the business may suit you better.