Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Team Manager, second in charge overall. Cash and banking return to work, health and safety, working delivery. customer service.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have learnt a lot about myself and how I can influence other around me. I have achieved my GCSE English and math.

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoy the interaction with other colleagues from other store and learning how different team operate.

    8/10

  • 4. How well organised/structured is your programme?
  • Due to Covid it changed but given the unknown they adapted the course well considering.

    10/10

  • 5. How much support do you receive from your employer?
  • I get one day off a week to focus on the course and study

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lots of support she really listened and changed the approach when we needed to catch up and allowed me to do spoken discussion to evidence my learning and working.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Its allow me to think about about what I can offer the business outside the four walls of the store and how to make a bigger impact.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Not really at the minute.

    6/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • I like how they have the best intentions and do a lot of work with fairtrade.


  • 10. What tips or advice would you give to others applying to Co-op?
  • Work local to the store to save on travel time.


Details

Level 3 Apprenticeship

Customer Service

Ashington, West Sussex

February 2021


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