Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • •Undertaking apprenticeship programme training and updating portfolio of evidence on a regular basis •processing of delivery and invoice discrepancies to ensure timely resolution •Efficient, prompt and accurate standard order entry and in accordance with Customer specific Service Level Agreements (SLAs) and requirements as documented in the Customer Knowledge Database •Due Date Management – Responsible for updating due dates in CC SAP system and ongoing management •Enable high customer satisfaction through effective (first time right) and efficient processing of orders

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • have developed skills on IT sytems that we are going to need to use and have learnt about customer service skills

    10/10

  • 3. To what extent do you enjoy your programme?
  • 10/10

  • 4. How well organised/structured is your programme?
  • 9/10

  • 5. How much support do you receive from your employer?
  • 10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • 10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • it helps me learn about the business admin and develop the fundamental skills for the job

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • yes we have fresh minds who do activities like sporting or making foods

    8/10

  • 9a. Would you recommend Computacenter to a friend?
  • Yes


  • 9b. Why?
  • everyone is really friendly and its a great environment to work in, theres always room to grow and improve


  • 10. What tips or advice would you give to others applying to Computacenter?
  • be yourself because thats what they value


Details

Level 3 Apprenticeship

Business Operations

Hertfordshire

February 2021


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