Scheduler Review

by Computacenter

Best Apprenticeship Employer

Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My job title is scheduling, this is where I have to book engineers in for our customers but we all have our own projects which we schedule these engineers to sites which need upgrades or new devices. I keep track of this via Excel

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Confidence, I am able to speak to customers and engineers professionally. I have learnt about the business I work for in detail which has helped me understand my roles and others through my apprenticeship work. I have taken 3 courses such as project management. change management and communication which has helped me with my understanding

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy my programme , I have made some great friends and my knowledge of business has improved so much and I am able to understand the whole business and not just my department. My team have been so supportive to me and I couldn't ask for a better team!

    10/10
  • 4. How well organised/structured is your programme?

    • I have monthly meetings with my trainer and also my manager to discuss tasks that I may be struggling on and talking about my previous work and future end point assessments. I have been on 3 courses that I have found really interesting and built my knowledge

    10/10
  • 5. How much support do you receive from your employer?

    • My manager and my team have been so supportive and are always around if I need them, I couldn't fault them. There is so many people there to support you

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My trainer is always on the other end of the phone if I need her, and have monthly meetings with her to discuss upcoming work and the future end point assessments. I do enjoy my course and my trainer.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I now have an understanding of what my business is as a whole and understand not only in my role but worldwide. Understanding our stakeholders and customers

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Due to Covid-19 I have not be able to get involved in any of these at work, but there has been some over calls

    7/10
  • 9a. Would you recommend Computacenter to a friend?

    • Yes

  • 9b. Why?

    • I have already recommended to my friend and she got the job. I couldn't recommend more the apprenticeship to anyone because it has helped me so much with communication and professionalism

  • 10. What tips or advice would you give to others applying to Computacenter?

    • Read up about your job before you go into it as there are so many different opportunities. Research your job before going into the interview and don't panic just be yourself

Details

Level 3 Apprenticeship

Engineering

Hatfield, Hertfordshire

February 2021

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