Revenue and benefits apprentice Review

by South Cambridge District Council

Rating

9.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

With my day to day working life - I do a lot of things at work such as dealing with customer emails, cloud info, T&T emails, ctax emails and benefits&ctax referencing and much more. With my apprenticeship work I do a lot of customer activities that helps me a lot to improve my knowledge with my work life and I do many more apprenticeship work as well.

9/10

2. Have you learnt any new skills or developed existing skills?

I have definitely learnt so many new skills with learning my apprenticeship work that helps me improve my knowledge with customers and what to do in work life and how to deal with certain situations etc. And I am still learning new things on a day to day basis as well.

10/10

3. To what extent do you enjoy your programme?

I enjoy my programme very much - I wouldn’t of been able to do this without the help from my tutor. Who is always there to help me improve and just help me if I’m stuck. This programme has improved my skills and have a better understanding so much.

10/10

4. How well organised/structured is your programme?

It is very organised - I do try to keep update with my work and I have monthly meetings with my tutor and if I get stuck or have a question he’ll help me out with it. But all my work is organised with my apprenticeship work and my work life as well.

10/10

5. How much support do you receive from your employer?

I get so much support from work, everyone is there for everyone - if I get stuck and ask someone they would help me and explain to me. Have weekly team meetings and one to one meeting with my manger as well so I can ask any questions that I have.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I get a lot of support that helps me improve and learn new things.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel like I am improving every day and my training provider helps me perform to become the best I can be.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

No there isn’t anything like that because of corona.

6/10

9a. Would you recommend South Cambridge District Council to a friend?

Yes

9b. Why?

It is a very friendly place to work at, and you could learn so many things etc. It’s helps to you to build your knowledge in working life.

10. What tips or advice would you give to others applying to South Cambridge District Council?

Be yourself Be confident Make sure you learn about the job role you are applying for Have notes