Rating

5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Daily running of a retail food store. This includes all aspects of the store. People planning, sales forecasting and productivity.

    6/10

  • 2. Have you learnt any new skills or developed existing skills?
  • No

    2/10

  • 3. To what extent do you enjoy your programme?
  • It has felt very slow and un-motivating due to not learning

    3/10

  • 4. How well organised/structured is your programme?
  • Poorly structured from the beginning. So set dates put in place.

    3/10

  • 5. How much support do you receive from your employer?
  • Huge support from hours away from role to help and support to complete.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Have monthly calls. Feel it has been rushed as most of what was on the plan at the beginning has not been completed.

    6/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Not learnt anything new. Completing the units with the experience I have.

    4/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • Yes we use Yammer

    7/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • The company I work for yes. Training provider unsure as have only had teams call 20mins most to talk about a unit.


  • 10. What tips or advice would you give to others applying to Co-op?
  • N/A


Details

Higher Level Apprenticeship

Customer Service

Edinburgh

February 2021


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