Team Leader Review

by Co-op

Best Apprenticeship Employer

Rating

8.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Team leader- as a manager I have to run shifts, train colleagues, change planograms, call IT or facilities if we experience any problems, motivate my team, delegate tasks, occasionally fill the shelves.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes, learning new management techniques, coaching tips and tools, difficult conversation techniques. Also developing existing customer service skills and general leadership qualities.

8/10

3. To what extent do you enjoy your programme?

I really enjoy the programme. My favourite parts are the learning conferences as I get to interact with other apprentices on my programme (over teams at the moment)

8/10

4. How well organised/structured is your programme?

Very. We use OneFile E-Portfolio for all tasks and assessments. This keeps everything together in a clear and consistent format.

8/10

5. How much support do you receive from your employer?

A lot. I have weekly catch ups with my store manager regarding my progress (at the moment over email).

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

A lot, my tutor is amazing and always answers the phone if I need her.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I am learning new skills and gaining confidence everyday which is helping me to become a better leader in my role.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, at the moment everything is over teams, but I have just attended an event on diversity and inclusion on microsoft teams, which was a great networking event for me to be at.

8/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

Because it is a very ethical business with good moral values and the company believes in similar things that I believe in.

10. What tips or advice would you give to others applying to Co-op?

Be yourself. Co-op love hiring people that are true to themselves and are willing to show their truth at work. It makes us a very diverse team.