Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Serving customer checkout and handling stock

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes I am learning new skills and also learning about retail and customer service in depth through the apprenticeship

    10/10

  • 3. To what extent do you enjoy your programme?
  • really helpful and i also enjoying developing my skills by learning the subject in detail

    10/10

  • 4. How well organised/structured is your programme?
  • it has action plans so it is easy to follow up what you have to do in a proper way

    10/10

  • 5. How much support do you receive from your employer?
  • really supportive and helpful

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • always ready to explain what i don’t know !! 100% availability and support

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • i think its a way to develop your skills that you already have and its an opportunity to use what you have learned in your work place

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • no

    1/10

  • 9a. Would you recommend Iceland to a friend?
  • Yes


  • 9b. Why?
  • we have an excellent range of high end inexpensive products and also a lot of offers plus we do have home delivery for those who spend more then 25 pounds ! so it is really convenient


  • 10. What tips or advice would you give to others applying to Iceland?
  • even if you have no experience in this field you will be trained in an enjoyable way and its also a place where you can develop yourself with great opportunities!! plus iceland its like a family you will have fun


Details

Level 2 Apprenticeship

Customer Service

Hounslow

March 2021


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