Change Lead Review

My role consist of me working on and leading business projects in relation to smart metering. I develop and embed trials and changes into the operation by understanding the requirements and scope of the project and expected outcomes. I work with a number of different stakeholders and create project plans, document risks and build communication plans and attend decision making meetings to review the sucess of the project and get sign off so this can be created and embedded.

I have definately learnt new skills and learnt a lot more on the theory behind project management as well which has helped me develop in my day to day role. I have only been on the course for a few months so far and it had helped me understand the 13 principles of great project management and the different project methodologies which exist.

I've really enjoyed my apprenticeship so far. Unfortunately i started this in lockdown and during Covid restrictions so i haven't been able to meet fellow learners face to face but my appreticeship webinar leader ensures the sessions are fun, engaging and intereactive. I also enjoy this apprenticeship as it is relevant to my role and i feel i am learning valuable skills and knowledge.

My apprenticeship is well structured with a mixture of webinars and online based learning. The webinars always seem to be prepared to a good level and at scheduled for times in the year when you are due to move onto a new module to help alongside the online learning. The online learning is well organised and is broken down into sections. We have had a system change during my learning which did cause a bit of distruption but as it is a system change, i am sure this will be a one off.

My employer and direct manager is very supportive and allows me time on a weekly basis to work towards achieving my appreticeship and to complete tasks and assignments. My apprenticeship is factored into my workload so i don't become too busy i can't work on my apprenticeship and my manager is always willing to take part in tasks when required.

My training provider has been really good overall however i have had an issue with my skills coach not booking in my one to one catch ups and then he left and didn't advise anyone. The other colleague at Babington has been really helpful and esnured this was resolved quickly and i have now been assigned a new skills coach. Everyone i have spoken to at Babington has been really friendly and helpful, it was only an issue with one person at Babington and hopefully this has now been resolved.

I feel my qualification is giving me vital skills to identify what was missing in my previous performance and how what i am learning can help me preform better in my role. This knowledge has already helped me become more organised and ensure i use key documentation to help evidenceand keep up to date on my work.

We don't really have any extra curricular activities at work especially due to Covid. Prior to Covid, we did have a sports and social team who arranged day trips out to london for example and offer price reductions to the theatre on certain days or to splendour however these can't go ahead at the moment.

Yes

I have always enjoyed working at e.on and belive they try to look after their employees. We have teams who focus on well being activities and we always have a sponsored charity partner we can raise money for. There is always opportunities to develop and obtain a new role. There is quite a lot of changing happening at e.on at the moment so this could be difficult for some people.

E.on focus on customer service and trying to do the right thing for the customer. We are also chanign the way they work so you will need to be flexible in your workloads however this gives you a lot of opportunity to learn new things.