Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am the front of house/ receptionist at Kidderminster/ Hagley. I greet guests, check them in and deal with any enquiries from guests face to face or by telephone. I am also responsible for checking rooms once housekeeping have finished.

8/10

2. Have you learnt any new skills or developed existing skills?

Yes I am learning more checks on Co-pilot and Genie

8/10

3. To what extent do you enjoy your programme?

I am really enjoying the course so far

8/10

4. How well organised/structured is your programme?

Very well organised. Lots of learning programmes attached to it

8/10

5. How much support do you receive from your employer?

A great deal. I can ask questions anytime

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider is excellent. I have many ways of getting in touch and she always responds promptly

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It is helping me learn more about the things behind the scenes.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not at present due to covid-19

8/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

They are excellent to work for.

10. What tips or advice would you give to others applying to Whitbread?

Be yourself