Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Whitbread to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Whitbread?
Ensuring and maintaining brand standards of cleanliness and guest service within the housekeeping department
Developed my communication skills. Still lack confidence in my own abilities.
Struggling to learn due to lack of motivation. I learn much better hands on rather than reading/writing notes. I learn through experiences and pushing myself out of my comfort zone,learn through making mistakes
Struggled with the website layout in the beginning,but now I'm used to it and find it quite simple to follow
Initially not much support unless I request it regarding the apprenticeship. I don't feel I have been shown areas of the business (eg kpi's) which would help reinforce the knowledge/skills I am learning. Within the business I feel valued by my managers
Don't feel I get much feedback regarding my work that I have submitted. Remote calls are straight to the point,which I like
Not sure it does. I don't feel I have learnt anything that I didn't already know. My communication skills have improved which is a positive. Its helped me realise there are a number of ways to lead a team successfully
There is within the company, at my site there is the odd team night out, charity tombolas
Yes
I love my job. I do feel Whitbread could provide a better team member recognition scheme, provide more discounts to team members
Provide passion for guest service/experience
Details
Level 3 Apprenticeship
Hospitality Management
Bradford
March 2021