Nights Reception Review

by Whitbread

Best Apprenticeship Employer

Rating

7.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Welcoming guests Adhering to finance policy Keeping hotel tidy Checking security of building Taking bookings Advising guests Up selling products

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Confidence with IT booking system Teamwork and time management

    8/10
  • 3. To what extent do you enjoy your programme?

    • Due to my poor time management I didn’t enjoy the programme as much as I should

    4/10
  • 4. How well organised/structured is your programme?

    • The programme was well structured

    7/10
  • 5. How much support do you receive from your employer?

    • I received the correct level of support

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Support was good particularly at the early stages of the programme

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Gives confidence

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Charity events Social events

    8/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Good team We provide a good product and our service is quality

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Smile and ask questions if you need to

Details

Level 2 Apprenticeship

Hospitality Management

Doncaster

March 2021

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