Reception/houskeeping Review

by Whitbread

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Meeting and greeting customers, answering any queries they may have, taking calls and sending emails, daily checks in line with covid. Checking in and out guests, housekeeping cleaning rooms in line with brand standards, setting up trolleys/rooms. Checking stock levels filling out all relevant paperwork.

8/10

2. Have you learnt any new skills or developed existing skills?

Alot more confident in every aspect of my job roles.

9/10

3. To what extent do you enjoy your programme?

Very much enjoying learning or recapping on things I do daily. Great way to keep refreshed

10/10

4. How well organised/structured is your programme?

Very well organised and I know what I'm doing at all times. Very simple to follow

10/10

5. How much support do you receive from your employer?

Great support from management

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My trainer gives me 100% support and always on hand for any questions or any help I need

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It gives me more of an incentive to do better in my job role

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

N/a

10/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Great flexibility especially as a working parent. Great perks

10. What tips or advice would you give to others applying to Whitbread?

They hire based on personality! Not so much experience.