Customer Service Technician Review

by Sage

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I support customers on payroll and accounts. If they have issues when processing I will be there to support them

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have developed my communication and developed my troubleshooting skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • 10/10
  • 4. How well organised/structured is your programme?

    • It is very organised with the structure outlined early on

    10/10
  • 5. How much support do you receive from your employer?

    • I receive plenty of support from colleagues, coaches, managers and other teams

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • We are allocated plenty of time to work on apprenticeship work

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There are extra curricular activities such as charity work at the Sage Foundation

    10/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • Great employer and there are loads of benefits that add onto the salary

  • 10. What tips or advice would you give to others applying to Sage?

    • Show willing and you will be encouraged to succeed

Details

Level 2 Apprenticeship

Accounting

Newcastle upon Tyne

March 2021

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