Service engineer Review

by BT Group

Best Apprenticeship Employer

Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Fixing telephone lines and broadband, as well as providing, going to the exchange and climbing pole and house end, going to pcp to terminate

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Learnt new telecommunications skills, problem solving, understanding of the network

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoyed being buddied with an experienced engineer showing me how things are done

    10/10
  • 4. How well organised/structured is your programme?

    • The program delivered was very structured, the NVQ days were great enabled me to get through the work

    10/10
  • 5. How much support do you receive from your employer?

    • The support was tremendous, I had my NVQ teacher on sect at any time as well as my manger and team mates

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • The support was there all the time, if I had any questions they were more than happy to answer and point me in the right direction

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It was the basis of me understanding the job role, by getting through the theory I was able to be able to complete real live jobs on the field,

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I haven’t come across any of this events but that’s probably due to the COVID situation affecting everybody

    10/10
  • 9a. Would you recommend BT Group to a friend?

    • Yes

  • 9b. Why?

    • Excellent company to work for with terrific Career prospects to go into

  • 10. What tips or advice would you give to others applying to BT Group?

    • Enjoy the journey and embrace the information as it will help you along the way

Details

Higher Level Apprenticeship

Engineering

Redhill, Surrey

March 2021

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