Customer Services Apprentice Review

by Sage

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • My role on a day to day involves supporting Sage Payroll Re-Sellers, Business Partners and Accountants customers Mon - Fri with any issues or queries they have with payroll processing so they are able to complete payroll processing at their business and provide their business with a great working Saas product.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I developed key skills such as teamwork, communication and interpersonal skills.

    10/10
  • 3. To what extent do you enjoy your programme?

    • 8/10
  • 4. How well organised/structured is your programme?

    • 9/10
  • 5. How much support do you receive from your employer?

    • Just enough.

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Just enough.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 8/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • Lots of development opportunities and support within my role.

  • 10. What tips or advice would you give to others applying to Sage?

    • .

Details

Level 2 Apprenticeship

Information Technology

Newcastle upon Tyne

April 2021

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