Area Manager Review

by Post Office

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Supporting circa 110 agency branches for the Post Office

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes always learning new skills on a day to day basis

    10/10
  • 3. To what extent do you enjoy your programme?

    • Really enjoyable and relevant to my career

    10/10
  • 4. How well organised/structured is your programme?

    • Very structured approach have had to adapt to remote sessions but they have been great

    10/10
  • 5. How much support do you receive from your employer?

    • My immediate line manager is very supportive and allows me 2 -4 days a month to complete my assessments

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Always there when I need them

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Gives me a greater understanding of how I can add value to branches that I work with, has made me look at how I interact with people.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • In normal times we would meet as a team but currently we are adapting to a more remote way of interaction

    10/10
  • 9a. Would you recommend Post Office to a friend?

    • Yes

  • 9b. Why?

    • Good support, clear consise approach

  • 10. What tips or advice would you give to others applying to Post Office?

    • To take the lead from the trainer you are assigned, ask questions to clarify anything you are unsure of and to just go for it.

Details

Higher Level Apprenticeship

Customer Service

Redruth

March 2021

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