Tech support Review

by Sage

Best Apprenticeship Employer

Rating

9.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I spent my days taking in calls to help customers.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt customer service over the phone

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy it a lot both apprentices and mangers and coach's are great.

    10/10
  • 4. How well organised/structured is your programme?

    • It is very well structured.

    8/10
  • 5. How much support do you receive from your employer?

    • A great deal

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Great deal

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It is easily to see where it applies

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • I enjoy working for Charites and I know it is a good cause.

    10/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • Great company cares for the staff

  • 10. What tips or advice would you give to others applying to Sage?

    • Just act like yourself they want you to perform at your best as your self.

Details

Level 2 Apprenticeship

Information Technology

Newcastle upon Tyne

March 2021

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