Area Manager Review

by Post Office

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Supporting around 100 Postmasters and their teams to help them provide a great customer experience.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes have found the sessions so far very useful particularly on learning styles and communication.

    10/10
  • 3. To what extent do you enjoy your programme?

    • It has been really good to study again, spending time to improve and learn new skills which will help me support my teams.

    10/10
  • 4. How well organised/structured is your programme?

    • Have been given the schedule for the all of the webinars and skills days. Mylife site is full of information to help me.

    10/10
  • 5. How much support do you receive from your employer?

    • They have been really supportive enabling me to attend the training events and days and taking an interest in what I am studying.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • They are available when needed and have provided useful feedback on the assignments that I have submitted.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It has given me more confidence and made me more effective at my role.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • As I am in a team that works remotely there are no social events though we were able to attend a retail seminar pre covid

    10/10
  • 9a. Would you recommend Post Office to a friend?

    • Yes

  • 9b. Why?

    • Its a great company, with a great history which helps provide essential services across the UK

  • 10. What tips or advice would you give to others applying to Post Office?

    • To spend time researching the products and services that the Post Office provides as it often surprises people what we do.

Details

Higher Level Apprenticeship

Business Operations

Barnstaple

March 2021

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