Housekeeping Review

by Whitbread

Best Apprenticeship Employer

Rating

7.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

• Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing • Ensuring all rooms are cared for and inspected according to standards • Protecting equipment and making sure there are no inadequacies

8/10

2. Have you learnt any new skills or developed existing skills?

New skils (Training new members for the housekeeping, checking rooms and common areas for cleanliness) Developed existing skills (working in a team)

7/10

3. To what extent do you enjoy your programme?

This programme has been the most intresting activity i have attented the last past year. I have learned lots of new things about hospitality industry, something that gives me the confidance to take more responsibilities and try to grow as a person and employee in my working environment.

8/10

4. How well organised/structured is your programme?

Unfortunatly my experience was through to this whole pandemic and most of the programme was via phone, e-mail and skype. This created some deficulties to follow certen activities. My opinion will not be objective.

6/10

5. How much support do you receive from your employer?

My manager was always happy to help and give me advice about my learning journey. Every time that i needed extra time to study for exams or i had to take a day off for a meeting with my trainer, my manager was positive and supportive.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

Through my training i have had three trainers. All three were and are very helpful and try to be by my side everytime i need extra support or i do not know a certain thing.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

After a year of training i have to say that my performance is geting better in my job role. I have learned many things about my job, especially how to coorporate with my colleagues in a very busy and stressful environment. Also how to treat customers.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There are not extra-curricular activities

5/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

This company cares for the employees.

10. What tips or advice would you give to others applying to Whitbread?

Everyone that would like to apply for Whitbread has to show a great attitude, be positive and have good working ethics.