Duty manager Review

by Whitbread

Best Apprenticeship Employer

Rating

8.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Attend to guest need. Check in and check out guest, check if there are any stayovers. Saftey checks of the building... make reservations for guest who do not know how.

8/10

2. Have you learnt any new skills or developed existing skills?

Learning how keep track of card not presents guest(CNP) how to do close down of the system so that it is ready for the morning.

8/10

3. To what extent do you enjoy your programme?

Its something I have never done before I can use it for my cv also for future career.

10/10

4. How well organised/structured is your programme?

Extreamly orangised

10/10

5. How much support do you receive from your employer?

We support each other by helping each other and giving them the best encouragemet as possible, alo training when needed, and refreshers on acdamey online.. We also show our support by working together in a team espically when it can be very busy, we all have to maintain our station area.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Alot of support, few practice on how to speak out with confidence and long questions are ask. Lifetime training with math and english course. Also alot of practice question b4 the exam.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel it will get me through everyday lifestyle, even If I was to change my job. It will give a chance to grow in confidence and show me to do better in the work place. This apprenticeship will help me with future goals in life and create a good mind set of my own

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

4/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

They do give out few opprtunities to grow in the job and they make sure you hit them targets.

10. What tips or advice would you give to others applying to Whitbread?

Be confident but not over confident. Search what whitbread main goals are. Show some knowelge you have learnt from others who been working for whitbread. Be honest, trust worthy able to communicate well and handle a busy shift.