Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Hotel receptionist. Welcoming guests, check their reservations, explaining the hotel products and services for their needs, how to get to the room.

9/10

2. Have you learnt any new skills or developed existing skills?

Yes. Legislation and a business project that helped me seeing my job from another point of view. Like if I were the owner.

9/10

3. To what extent do you enjoy your programme?

I liked thinking about and developing the project. Knowing more about the legal aspects can help as well, for sure.

9/10

4. How well organised/structured is your programme?

The promramme is well structured. Because of covid we had to change the meeting aspect.

9/10

5. How much support do you receive from your employer?

100%

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

100%. Ian has been very very helpfull on what needed to be focused more.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I am sure.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

I feel they’ve been fair during the lockdown. Before and after I can’t say anything wrong. They’ve also invested in me, making me doing the apprenticeship.

10. What tips or advice would you give to others applying to Whitbread?

It’s worth because you can grow.