Deputy Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Management of a team of 20-40 persons to meet KPI measures set by the business at the start of a tax year. Through labour, service and quality controls.

9/10

2. Have you learnt any new skills or developed existing skills?

The apprenticeship for me was a chance to focus back on education and further develop skills, I had previously learnt during my university degree. This helped me understand my theoretical learning in a practical sense

9/10

3. To what extent do you enjoy your programme?

Hospitality and many industries can be fast paced, ever changing and non stop. This means there is sometimes no time reflect on self development. This has allowed me to do that.

9/10

4. How well organised/structured is your programme?

Structure and dependable

9/10

5. How much support do you receive from your employer?

My employer has consistently been in the top 50 best employers in the UK. This is evident in the commitment they give to their team members at all levels of the business to develop.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

LifeTime Training are always on the end on the phone, email and further, have 24:7 lines available for the support and mentor ship of their leanrers

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Once your trainer understands your level of ability and knowledge. They consistently push you to further progress and expand your knowledge to be a success.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

During the pandemic a lot of these extra curricular activities have been removed. However, there are so many diverse social activities and events, that all team members are able to get involved in

9/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Believe in their team and support them. This has never been truer, than during the pandemic.

10. What tips or advice would you give to others applying to Whitbread?

Be open, honest. Confident, committed, genuine and no matter your background, we would love to have your working with us, creating great memories for our guests.