Housekeeping Manager Review

To oversee the team within housekeeping, coach and train the team. Ensure health and safety is up to date and adhered too. Current training programmes are complete. Complete room checks and audits. Strong communications to all team across site, Reception, Maintenance and other Managers. Complaince checks all complete and signed off.

I have had in house training on Payroll, WTR and recruitment process. Enrolled onto Level 4 Apprenticeship in Hospitality, I have previously completed levels 2 (pass) and 3 (distinction) in Hospitality and Bronze Shooting Stars. I have recently crossed over to our sister site to assist with the training of a new Headhouse Keeper. I have learnt that working with a large hotel, it is good practice to ensure you have the right people in the right place and has allowed me to look into recruitment in more detail.

I completed levels 2 and 3 with a break in between, I am enjoying the course but struggle at times to fit in work, study and personal time. Long days at work and 2 days off doesn't allow much time to fit in study, beginning to organise my time to fit in all commitments required to fulfil the work needed.

I feel completed supported and know who to speak to for assistance or guidance. I feel I need to organise my time a little better to fit in all criteria's, prioritise tasks and ensure I finish one task before starting another. I have a mentor in place who is brilliant and so helpful.

Everything is in place for my support, my manager/mentor is only a call or email away to answer any questions. Time is given for me to attend Webnair courses and 1-1 traing days with my Trainer. Any information I may need is guided to me so I can source the answers for myself.

All support needed is always provided, either by on line chats, emails, texts or phone calls. I am always aware of who to contact for support or any questions I require answering to fully understand what is required of me and my training programme. I have full understanding of how to access on line tools.

The content of the course is enhancing from the previous courses I've attended, it has helped refresh my knowledge and the further the course goes, it is allowing me to really develop myself within the business. Every day is different and the knowledge I am learning is allowing me to introduce a stronger leadership style and enhance my teams skill set. I am beginning to understand more about the business and I am looking forward to immersing myself more into the vision.

Currently due to the recent changes taking place within the world, no company events or outside programmes are taking place. I am keeping myself active by reading, walking and spending time with my family. Normally I would spend nights out having a meal with friends or family. I am keeping in touch with my network of friends and family via social media or telephone.

Yes

It is an amazing company to work for, the benefits are incredible and the advantages of progression are available. I have been with the company for 7 years and not once has my passion for my job dropped or dipped. The values and vision of the business are clear and they take you on the journey, the opportunities are limitless.

Look on line at available jobs and what may possible be of interest to you. Be yourself, prepare, research the company, have questions show interest. Be on time for interviews, smart dress code. The chance to progress and enhance your skills via in house programmes and training. I would like to have known all of this, instead of just looking at it as a job.