Senior Quality Assurer Review

I line manage a team of quality assurers through conducting their 1-2-1 and annual PDR's. As well as offering adhoc support as and when required, I also look after the project management team by running monthly meetings and checking the quality of their work. I communicate across the business on changes to the programmes and attend a range of meetings with our internal and external stakeholders.

The Learning and Development Level 5 qualification is providing me with the level CIPD qualification and enhanced my understanding of the practices of learning and development across a wider range of business contexts. This has improved my understanding of these techniques and supported my development in my current role to ensure that all training interventions are inclusive.

I love my programme I get excellent support from my tutors who experience enhances my understanding of the topics. The cohort that I work with are from the same department as myself but work in a different sector so it great to compare who our practices differ and how we can improve things going forward.

The course has been structured well with a robust induction that clearly set the expectations of the course and provided the timetable for session and assessments submissions. The training has been excellent and delivered by professionals with extensive experience in industry. I am allowed study time in work to proactive progress my learning and I am fully supported by my manager and tutor.

My employer has been fully supportive and committed to the program. Time is set aside each month to go over the topic that I am studying and to see if I need any additional help. I also get involved with a range of companywide projects to develop and practice the skills I am learning on the programme.

I receive excellent support from my tutor how I contact either through the on line portfolio system or by e-mail. If I need support then my tutor will book in additional time to help with any problems and provides the help that I need. I can also contact my tutor with adhoc questions is I need to check on something in between my sessions.

I have been able to apply all of my learning in to my role - This has improved both my understanding and confidence of what I do day to day and has helped me gain a promotion to team manager. I have improved my understanding of the business and the service that we provide within it. My learning has ignited my enthusiasm for what I do and how to keep continually improving.

At work we have a weekly on line Yoga sessions that allows us to destress and regain our mental strength. We also have a number of initiatives across the component in support of our chosen charity which is MND this year and this involved virtual walking sessions with colleagues from across the business.

Yes

Interserve Learning and Employment has you as the learner at the heart of everything they do. They are supportive of each learner through every step of their journey and no problem is too small to help with. The calibre of the tutors is excellent with a range of industry experience behind them and a real passion for their subjects.

I would advise to take time to complete the application form and send over any evidence of F/S to the tutor early. Enjoy completing the initial assessments although they seem time consuming you will learn a lot about your learning style and current levels of numeracy and literacy.