Deputy Hotel Manager Review

by Whitbread

Best Apprenticeship Employer

Rating

8.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Daily tasks - day to day operations, reception, 4cast, rota etc. Daily interactions internally - with the team, the guests, managers etc. Daily interactions externally - cross site development, meetings etc. Projects - orders, apprenticeship, budgets, team development etc.

7/10

2. Have you learnt any new skills or developed existing skills?

I am quite new to the role and very keen to learn and improve my skills. I am studying the theory with my level 3 apprenticeship that I can put into practice at work place. Role brought me more confidence, improved my communication skills, team work ...

10/10

3. To what extent do you enjoy your programme?

Work does fulfil my expectations as I am constantly learning by being in different situations every day. Team can sometimes be difficult but overall manageable. I enjoy my job.

7/10

4. How well organised/structured is your programme?

Programme and meetings are well structured. However, MyLife site to access content is very cluttered and repetitive with all different links. Mary, the supervisor is giving me all the support and training I need - she is amazing. Topics for apprenticeship are not too broad as I am able to cover them while working full time.

9/10

5. How much support do you receive from your employer?

I am very independent with my studies but I know my trainer or manager will support or help me if needed.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I enjoy doing my programme. My mentor is always available and there to help if needed.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

By doing my course I believe I know more and more about my role and industry I work in. it allows me to put the theory into practice.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Due to covid no, not many. However, Company is well known by social and charity events.

8/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

At Whitbread you have many opportunities for promotions to build up your career without any previous knowledge. Amazing starting point for young people that are after managerial positions.

10. What tips or advice would you give to others applying to Whitbread?

Be openminded, flexible, positive, hardworking with a desire to learn new things.