Manager Review

Running the shift. Managing staff rotation and scheduling. Looking at food costs and labour. Setting targets for staff to achieve each shift. Maintaining the cleanliness of the store. Ensuring customer satisfaction is reached with each visit.

I learnt the different aspects to running a successful shift. How important it is for staff to have a goal to work towards.

I enjoyed the program. Everything I learnt from it and the opportunities it gave me.

I had regular visits from my regional trainer along with regular emails to ensure I was confident and on track to complete the relevant work set

My employer provided specific information about the business I needed. He also sat in with a few of the Skype calls with my regional trainer so he could help where needed

I had regular visits and phone calls. If I needed something explained I knew if I emailed or arranged a phone call I would get the help I needed

All the information I learnt whilst doing my qualification helps me in the day to day running of my shifts. Seeing things from a different perspective and knowing how to save labour costs, food costs.

We have regular crew nights. Where we get together outside the workplace and socialise. We also do regular charity work. For example family days within the store or fun runs.

Yes

McDonald’s strives to create the best customer service, as well as tasty food. As a company we acknowledge every person is different and cater our service styles to suit this.

Always be yourself. Show the employer who you are and what YOU have to offer