Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend McDonald's to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to McDonald's?
My day-to-day role is to ensure that the business operates as it should and is as profitable as possibly upholding all McDonalds procedures and values. Being an assistant means overseeing how the shift managers are running their shifts and coaching them on any way they can improve.
My programme is very enjoyable, the trainers were very nice and supportive. Something I noticed is that all the trainers have vast experience in the retail hospitality industry which meant their knowledge was incredible.
The programme is very organised. The trainers know exactly where you need to be at what date.
My employer is fairly supportive. I receive most time which I’m entitled to which is great although given the nature of a fast paced restaurant sometimes you lose the time and don’t get given the time at any other point which can put you behind.
Lots of support is available, you can message the trainer at any point with any questions and the portals they have contain lots of information which is easy to navigate.
I don’t really think my qualification was related as much as it could’ve been, it was a hospitality qualification when I work in fast food so to me that’s not that related although obviously both retail, fast food just isn’t hospitality in my opinion.
Pre-covid my workplace often held event where all the restaurants can get meet e.g. awards nights/ quiz night. And now during covid my employer holds zoom calls woth similar events as well as bingo. And catch up meetings.
Yes
Quite w highly paid apprenticeship, you can move through the ranks quickly, learn lots of life skills.
Be prepared for a fast paced environment and you really need to be a great people’s person as even if you’re not dealing with customers you’ll be interacting with employees.
Details
Level 3 Apprenticeship
Customer Service
Greater Manchester
April 2021