personal line consultant Review

by Direct Line

Rating

2.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • taking calls from customer and answering there concerns from customers and sorting there situations of insurance out.

    4/10
  • 2. Have you learnt any new skills or developed existing skills?

    • some its not nessicarily skills just how the system works

    3/10
  • 3. To what extent do you enjoy your programme?

    • i dont massively

    4/10
  • 4. How well organised/structured is your programme?

    • not very well structered

    4/10
  • 5. How much support do you receive from your employer?

    • i would say it varies

    3/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • i get 3.5 hours a weeek but not every week do i get the hours

    1/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • i am still doing it but struggiling alot!

    2/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    1/10
  • 9a. Would you recommend Direct Line to a friend?

    • No

  • 9b. Why?

    • i prefer not to comment

  • 10. What tips or advice would you give to others applying to Direct Line?

    • no

Details

Level 2 Apprenticeship

Insurance & Risk Management

London

April 2021

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