Network Engineer Apprentice Review

I am located within a team where i am helping managing BT's core network. This involves diagnosing and resolving network faults. I call with our engineers to resolve any issues that we receive on the network. I work collaboratively with the team that i am in to ensure that we collectively resolve faults within SLA times.

I have developed team working skills, I am continuously working collaboratively as a team to fix and resolve faults. I have developed my confidence through calling engineers to resolve faults, as well as through talking to higher up senior managers on a day to day basic and taking part in projects,

I really do enjoy the programme that BT has provided for us, I am able to work with a wide range of apprentices who are keen and have a desire to maintain the BT network. I enjoy the opportunities that are offered to me and the perks that are available.

There is a fair bit of confusion at times but I would say that the programme is structured fairly well. We participate in university 1 days a week and 4 days a week we are working on the job - which is working well for the apprenticeship. Our apprentice coach helps organise and structure our apprenticeship.

We do receive a lot of support from the employer, this includes support from upper management. My employer helps me with any issues that I have with the work that I do on a day to day basis. There is always people within my team to help me if i ever get stuck.

The training provider is very poor. The university lectures are very unorganised, I rate the quality of teaching very poor and feel like I have to teach myself all of the curriculum myself. Their training weeks leave me with major gaps in knowledge that makes it harder for me to pick up and learn myself.

Not a lot. I am yet to use any of the knowledge that I have learnt through my training provider in my role. I believe the work does not correlate very well and it can sometimes be seen as a poor use of time. I have learnt more from the role than through the qualification.

There are a lot of social activities that I am able to go to, not as such recently due to the covid pandemic. I am involved in a football sports team through work which I enjoy a lot. We also have a Christmas event where we go for a meal and celebrate.

Yes

I would recommend BT to a friend as it is an amazing opportunity and there are endless possibilities that you can do through the company. I recommend anyone that is interested in the telecommunications world, this would be a great opportunity for them to get a career within telecom at the biggest telecommunications company.

When applying for BT, ensure that you have a vast understanding of the current news regarding the company - this is key for your interview. Make sure you do a lot of research about the role that you are going in to and get advice from others that are currently in BT for extra tips.