General Manager Review

by Marston's

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I manage two 241 pubs in Lancashire. I am responsible for the daily management of the businesses aswell as the marketing plans, team recruitment, progression and development and social media accounts.

10/10

2. Have you learnt any new skills or developed existing skills?

I have been able to view my management style in an academic way, and ammend where required to better suit an opportunity or issue. I have so been refreshed on many areas I was once confident in but haven't had to review for extended periods.

10/10

3. To what extent do you enjoy your programme?

I have very much enjoyed my programme. My mentor/assessor is a brilliant lady and has inspired me to push myself further. I enjoy learning and often look for the next challenge.

10/10

4. How well organised/structured is your programme?

Very well structured. There are frequent emails and calls to ensure that no meetings or deadlines are missed (even through Covid-19).

10/10

5. How much support do you receive from your employer?

My employer has been fantastic. My immediate line manager (AOM) has been very support live, discussing my work and making suggestions for development.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider has been excellent. She has made contact frequently and set realistic targets for me considering my current workloads. She has been there to answer queries promptly and is also extremely knowledgeable.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It is an eye opening qualification. You often do not understands your own degree of knowledge until things are transcribed and documented. It has helped me to identify my areas of weakness and development and highlighted my areas of core strength.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Indeed there is. I am heavily involved in community charity work through the pub and am extremely proud of the opportunities presented and how they have been fulfilled. There is also a Marston’s STRAVA group too!

10/10

9a. Would you recommend Marston's to a friend?

Yes

9b. Why?

It's brilliant. It is a huge company with a family mentality..it is passionately about It's guests and protective of It's team. It is a great company for progression potential and individual development.

10. What tips or advice would you give to others applying to Marston's?

If you are looking for a long term career, go for it. You will be rewarded for your tenacity, hard work and determination.