Service adviser Review

Dealing with customer invoicing , upsell Making sure customers cars are processed efficiently and up to standards, Dealing with internal staff to help them out with their work.

Yes definitely My level 2 business qualification, Aiming for level 3 , Email, Interactions with people, Teamwork Critical thinking and decision making have changed immensely since my course Personal skills such as time management and being organized have improved a lot since.

The skills I have learned on the course I am extremely grateful and have enjoyed my time at currie motors, My team are brilliant however I personally do not enjoy it anymore and I will be looking to go University or look for a new job after my level 3, company culture and the way they have dealt with situations has not been the best in my opinion and has an effect on me personally at times , However i would say i have had a pleasant not the best but pleasant time.

My programee and lsp have been brilliant especially [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]. There have been times when I have been struggling or anxious about my coursework and one point where I was to anxious to pick up my phone due to being so far behind on my coursework. Lsp did not give up and and there support and patience through that time was amazing. if It was not for Lsp and [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] in particular I would a lot further behind on my coursework.

Currie Motors Have been decent in terms of support however not the best, I have a few amount of issue in regards to Currie Motors. One in particular was my second dealing with Covid-19 , First time I had caught it a receptionist had caught the virus a week prior, They decided to call me off furlough and put me in the same office as the receptionist to cover till she was back, They stated that it was fully sanitized ,and reassured me it was safe for to me sit in. However a week a later I feel sick got a test and found out I had covid which affected me massively in terms of health in which to this day I feel still impacts me, Second time My little brother had got covid so my household had to self isolate, I took those day off to protect the business and my collogues and I did not have it this time. They decided to take a significant amount off my pay check 12 days off, I had to take holiday to get my days back and am only left with 7 days even thought I have only taken 2 off. I had also had previous issue with my previous manager in which one day he left me to work a Saturday by self bearing in mind I don't drive or had keys to open the site up.

A lot of support I could not ask for more. They have been patience with me throughout and are very understanding. My Tutor [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is brilliant also management have been excellent making sure im on track and even when i went missing for a while they constantly tried to call or contact me in which I am grateful for. it also help me show the importance of my qualification and now all i want to do is get it done.

My qualification has helped me perform better in my day to day roles a lot. Time management is a big thing that helped me perform better with deadline for lsp , with work it has helped process car and get them finished in a time frame. I feel I learnt a lot of the motor industry since joining. Beforehand I did not have a clue how services or mot work and they are simple things, So I would defiantly helped me a lot.

Not currently

Yes

Yes i think Toyota gb I would recommend , However Currie Motors I would not due to my own experiences

Be confident in yourself, Learn a little bit about the company beforehand