Customer Advisor Review

by Post Office

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • postoffice customer advisor and manager cover

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes

    10/10
  • 3. To what extent do you enjoy your programme?

    • very enjoyable

    10/10
  • 4. How well organised/structured is your programme?

    • well organised, had problems uploading

    7/10
  • 5. How much support do you receive from your employer?

    • lots although has to be done in my own time

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 100%

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • helps alot

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • no

    7/10
  • 9a. Would you recommend Post Office to a friend?

    • No

  • 9b. Why?

    • no job security with closures and no career progression due to closures

  • 10. What tips or advice would you give to others applying to Post Office?

    • its not secure as want to close all crown offices

Details

Level 3 Apprenticeship

Customer Service

Newquay

April 2021

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