Resource Planner Apprentice Review

by Softcat

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Assisting people in Sales, Project Management and Professional Services with consultancy by managing, organising and scheduling 50+ professional services consultants. I manage their calendars, bookings, cancellations and more to ensure the standard of consultancy sold stays high.

10/10

2. Have you learnt any new skills or developed existing skills?

Our department communicates with a large number of internal stakeholders daily, I have had many opportunities to advance my skills in both written and verbal communication within a professional setting.

10/10

3. To what extent do you enjoy your programme?

There is plenty of variety in my daily tasks, so there's always something keep me busy and on my toes which means the role is never boring. Softcat also offers us exclusive incentives and provides us with opportunities to go the extra mile and show off our skills.

10/10

4. How well organised/structured is your programme?

We have regular meetings with our training provider and Learning & Development team who clearly outline our current and future steps in the programme. They also spare no cost in supporting us if and when it is required.

10/10

5. How much support do you receive from your employer?

Both the internal Learning & Development team and training provider keep us updated on any news or updates we need to be aware of and are always happy to provide quality advise and help at any time.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

A lot. They stay in contact with all of us on the course regularly and are always happy to answer any questions regarding the course and teaching material. They also help us with personal matters such as maintaining and promoting good mental health.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I receive personalised assistance which really helps with my motivation and performance because I know they understand our situation and are happy to adapt to suit our needs.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Three months into my apprenticeship with Softcat I was given the opportunity to show off my individual skills and be part of the new hobbies initiative by leading the photography group, which has been very successful. I am a part of the apprentice committee and helping with the gaming group.

10/10

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

Incredible culture, fun and exciting place to work. Receive great benefits for work here and lots of ways to get involved with outside your normal job. The organisation caters for everyone by making sure everyone's input is valid and appreciated.

10. What tips or advice would you give to others applying to Softcat?

Be yourself and you'll fit in perfectly.