Store Manager Review

Responsible for day to day running of a £50,000 a week retail store. Accountable for store KPI results, recruitment and training off staff to a high standard

Yes, by using what I have learnt from the module’s I believe I have applied my learnings to my day to day role and have improved my own performance and my staffs too.

I enjoyed completing my programme. I just wish I was given more time during working hours as a lot of it had to be completed in my own time.

It is very well organised. I always have support at the end of the phone and all members of the lifetime team where very accommodating and supportive. I would receive a appointment reminder which I could transfer straight to my phone calendar so I would never forget about a session.

I received 3.5 hours per week to complete my apprenticeship. Sometimes this wouldn’t be enough though and would have to work on my days off to complete.

The trainers where amazing. I was given a maths tutor who helped me with studying for my L2 function skills maths test. He was great. My apprenticeship trainer sue was also fantastic. Always there if I need her and very supportive.

I believe the skills I have learnt from my qualification have massively improved me as a store manager. From being more commercially switched on, to managing and developing my team. I would defiantly recommend the course to people looking to get into retail management.

I have been mentoring a apprentice store manager recently in my own time and have been using the skills I have used to try and improve his performance and make him a more rounded store manager.

Yes

Iceland is a great place to work. If you have the right attitude you can go a long way and progress within the company. I have been very fortunate to work with two amazing area managers who both put there faith in my potential and have watched me go from strength to strength.

Iceland is a fast paced environment and can be stressful at times, but it is also a rewarding company to work for who look after there employees and reward dedication and hard work with good pay and a route to a higher level if you want it.