IT Technical Sales Person Review

by Softcat

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Day to day my role involves looking after my customers with a high standard of customer service whilst actively searching for new business and cold calling.

10/10

2. Have you learnt any new skills or developed existing skills?

i have learnt how to be more confident on the phones, how to send professional cold emails to customers. How to organize my time and day. How to book customer meetings how to pitch technical sales

10/10

3. To what extent do you enjoy your programme?

I absolutely enjoy and love the programme. It has honestly been the best thing to come out of 2020

10/10

4. How well organised/structured is your programme?

I believe it is very well organized and structured. Everything is planned out and scheduled in our calendars months in advance so we know to schedule around them

10/10

5. How much support do you receive from your employer?

I receive loads of support from Softcat, my manager, team leader, L&D team and the whole of Softcat offer a ton of support to me and the rest of the apprentice group. I know if i ever had an issue there would be loads of people around me willing to help

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My training provider (Remit) is really great too, they have been really supportive in helping us achieve our goals for our qualification. Remit have made me feel confident in what i can push myself to achieve

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think Remit really adds value by helping me perform better day to day, they really show you a different perspective on how we can reach out to our customers when we feel like giving up on the account.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes, im involved in all of the extra networks such as SWIB, Pride, Bame, Green, Volunteering, charity team etc

10/10

9a. Would you recommend Softcat to a friend?

Yes

9b. Why?

!00% i already have. The company is so good and knows how to looks after its employees so well. I don't know why anyone would ever want to leave Softcat

10. What tips or advice would you give to others applying to Softcat?

my tips would be just be friendly, smile and be confident. The people here are so lovely and welcoming you will fit in perfectly