Technical Support Review

by Sage

Best Apprenticeship Employer

Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Talking to customers to help them with payroll and accounts

    8/10
  • 2. Have you learnt any new skills or developed existing skills?

    • How to handle customers and give good customer service.

    8/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy it.

    9/10
  • 4. How well organised/structured is your programme?

    • The program is very structured and organized with lots of support

    9/10
  • 5. How much support do you receive from your employer?

    • When ever I need help, I have alot of people I can go to.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 7/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I learn more about Sage which helps me in my role to follow procedures

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes we have Sage Foundation which we can support charities with.

    9/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • It is a very good and supportive company

  • 10. What tips or advice would you give to others applying to Sage?

    • Be yourself and be proactive

Details

Level 2 Apprenticeship

Information Technology

Bedlington Station

April 2021

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