Relationship team officer Review

by NatWest

Best Apprenticeship Employer

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Assisting relationship managers in providing a private service to commercial customers. Helping resolve enquiries and day to day issues. Supporting relationship managers with lending money to businesses within their portfolio.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have developed my skills around admin work and sending emails to customers and internal colleagues. Building confidence when speaking with customers overt he phone to provide excellent service.

    10/10
  • 3. To what extent do you enjoy your programme?

    • enjoy learning new skills amd meeting different customers running a variety of businesses

    9/10
  • 4. How well organised/structured is your programme?

    • Organised very well

    9/10
  • 5. How much support do you receive from your employer?

    • i have regular 1:1 with my manager, the bank provide lots of support and guidance around development.

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • So far I am confident with how the support is going to be from BPP and my mentor.

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I have completed an apprenticeship at Level 2 before and it helped be build the knowledge that I already.

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Lots of community activities which involve volunteering for a chosen charity or one chosen by the bank such as the prince's trust. Before covid there were lots of networking events to attend at head offices.

    10/10
  • 9a. Would you recommend NatWest to a friend?

    • Yes

  • 9b. Why?

    • Natwest offer lots of rewards and benefits of being an employee. They are encouraging of peoples development and career paths.

  • 10. What tips or advice would you give to others applying to NatWest?

    • Advice i would give it to be prepared to be pushed into development in a positive way but be whiling to learn new things and offer opinions.

Details

Level 3 Apprenticeship

Finance

Hammersmith, London, UK

April 2021

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