general manager Review

by Fuller's

Rating

8.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Day to day management of a high volume pub and restaurant in a busy outlet shopping centre with full responsibility for all aspects of service and operation.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Definitely developed my leadership skills. How my shadow reflects on others, active listening. Understanding of others needs

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the content of my programme, and the skills workshops away from work.

    9/10
  • 4. How well organised/structured is your programme?

    • Very well organised with plenty of support

    10/10
  • 5. How much support do you receive from your employer?

    • The right amount of support. Always available when requested.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Check in calls as frequent as I wish with myself able to dictate this frequency. Training provider is extremely supportive.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Develops my thinking around my role, and helps me to develop as a leader. I understand better how my employees respond to decisions and also how i reflect on them

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not really anything specific. Would like more

    6/10
  • 9a. Would you recommend Fuller's to a friend?

    • Yes

  • 9b. Why?

    • The company has been in rapid restructuring and changes over the past two years and has lost some of it's allure in my eyes. However, I believe the soul of a family business still runs throughout the people, just hope this remains over the coming years.

  • 10. What tips or advice would you give to others applying to Fuller's?

    • Make contacts and take the time to meet people. There is always someone willing to help. Fuller's has one of the most enviable estates in pub management, and the people are great. Always push for whats best for your team and your business.

Details

Higher Level Apprenticeship

Hospitality Management

Portsmouth

April 2021

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