Customer Operations Executive Review
by Vita Health Group
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Vita Health Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Vita Health Group?
Managing customer relationships, dealing with customer queries and helping the account management team in the smooth running of day to day activities.
I have been able to develop my customer relationship skills and gain a further understanding on the financial and legal side of the business. I'm currently being mentored by our Head of Customer, who is helping me start my journey as a future account manager.
I really enjoy my role, the people and the company I work for. VHG are a really great employer who truly care about their staff.
Very well structured.
The support available is the best I have experienced in my working career to date.
Haven't started yet so couldn't comment.
Yes, it will 100%.
No
Yes
Great work ethic, great support, got a small company feel despite growing rapidly.
To be yourself, be a happy go-getter and know that what you're doing is helping thousands of people feel better, either physically or mentally.
Details
Level 3 Apprenticeship
Nursing
Bury St Edmunds
April 2021
